Pet owners come back often. The question is whether they come back to you.
Check-ups, vaccines, baths, grooming, food: caring for a pet is a relationship measured in years and in real spend. Rewarding per visit falls short when the ticket for a check-up and the ticket for a surgery are worlds apart. Cashback rewards the actual spend and gives the owner a concrete reason to always pick you: their balance.
With Loyalia you launch a cashback loyalty program: on every service, the owner earns a percentage as balance on a digital card they keep in Apple Wallet or Google Wallet, with no app to install. That balance can only be used with you.
Your team adds the cashback from a phone when charging, and you decide the percentage. And because the card lives on their phone, you can remind them about the next vaccine or deworming —and the balance waiting for them— right in their pocket.